Level 3 Certificate in Coaching and Mentoring


Coaching is a practical leadership and management discipline that allows managers to unleash potential.

Coaching is a practical leadership and management discipline that allows managers to unleash potential.

Who is this qualification for?

This qualification is designed for junior managers seeking to gain the skills, knowledge and confidence to coach and mentor people as part of their normal role. It’s also the ideal starting point for a career in coaching and mentoring.

The qualification is delivered through supported distance learning; all learning modules and assignments will be sent to you to work through at your own time and pace. How quick you gain the certification depends on your speed to complete the assignments to the criteria required. You will gain full support from Harpar Ltd through telephone, emails and local meetings. We currently hold a 100% pass rate.

What is business coaching?

Coaching uses one-to-one conversations and guided questioning to unlock inner potential. It helps managers deal with change and find solutions to business problems using their own resources. It’s an effective way of creating a high performance culture in your organisation.

What are the benefits of business coaching?

ILM research shows that

95% of learning and development managers say that coaching has delivered tangible benefits to their business

90% of organisations with over 2,000 employees use business coaching

Can coaching and mentoring be used for professional development?

Coaching is a sought after management skill which is proven to transform business performance. ILM asked learning and development professionals in 250 large organisations about the results of their business coaching programmes. Almost all said that coaching as a development tool benefited both individuals and organisations.

Specific coaching benefits include:

  • better communication and interpersonal skills
  • increased confidence and motivation
  • improved conflict resolution
  • better management performance

ILM setting the coaching benchmark

ILM is working to professionalise coaching development and provide a framework that organisations can apply to meet their strategic objectives. We accredit more qualified workplace coaches than any other UK awarding body.

How do ILM coaching programmes benefit organisations?

To embed coaching capability across your organisation, you must first equip managers with the skills they need to coach effectively and encourage them to practice in the workplace.

Organisations using ILM coaching programmes see:

  • improvements in efficiency and effectiveness
  • fewer errors
  • better performance in managers

What you gain with the supported distance learning package

  1. Study material – including handbook and module study guides
  2. Online resources
  3. Dedicated student support team
  4. Personal tutor support
  5. Tutor feedback on assessments
  6. Unlimited feedback